DEALER AUTOMATİON SYSTEM

In the automotive sector companies manage their business processes such as Vehicle sales, Second Hand, Vehicle Service and Spare Parts Trade, etc. with distributors and other dealers.
The IOSIS-BOS is a comprehensive web-based system that allows to work together dealers and distributors in the automotive industry.

Bayi Otomasyon Sistemi

MOBILE VEHICLE ACCEPTANCE APPLICATION

Vehicle acceptance application available on both ios and android tablets, Service advisors manage customer appointments, getting the customers' necessary information who arriving to the service,instant to keeping record of the diagnosis on the vehicle,it is a mobile application that keep recording of malfunctions and damage on the vehicle.

Vehicle Acceptance Mobile Application can be integrated with IOSIS-BOS , be integrated with DMS separetely

WORKSHOP MANAGEMENT SYSTEM

Unique Product for planning and efficient management of car services that car service operations are performed.

  • The capacity of the service correctly according to planned appointments
  • Carrying out proper masters according to competencies
  • Planning the repairmen’s tasks hourly
  • The appropriate infrastructure that enables to follow up the last state of the customer’s vehicle
  • Load balancing station to station
  • Customer’s approval to provide and transmit with the repairman for extra work to be done
REFERENCES
Fiat
Subaru
Citroen
Infiniti
PRODUCT MODULES

PRODUCT FEATURES

GENERAL FEATURES

  • A multilingual system
  • A multi-organizational and global available system,
  • Different currencies for different organizations, possibility to work with parameters and rules
  • Facilitate approval processes with some automated decision-making systems in decision mechanisms
  • Confidentiality of information between dealers
  • Sharing of data between the distributor and the dealer
  • At home page , Dashboard and KPIs as a graphical or table tracking communication portal feature

• DEALER MANAGEMENT

  • Multiple organization definition
  • Region structure
  • Dealer range of products relationships
  • Dealer staff definitions
  • Dealer communication
  • Dealer supervision
  • Discount, Current Account and Payments
  • Dealer purchase campaigns
  • Targets, quota, points
  • Bonus and Rewards
  • Reporting dealer main and sub-groups as such categories with multi and unlimited classifiers

PRODUCT MANAGEMENT

  • Central product management
  • Management the product of the dealers without distributors
  • Product Catalog such as Picture, video, technical document
  • Defining the specific parameter of the product properties
  • Identification and comparison of competing products according to their characteristics
  • Reports with multiple and unlimited classifiers such as brand, model, main subgroup, manufacturer, category

CAMPAIGNS

  • General, region-based or designated dealers/city-based campaigns
  • Discount, direct price, cross product, cross service (additional warranty, maintenance) sales campaign
  • Flexible target identification
  • Campaign announcement (IVR, SMS, e-mail, web site integration)
  • Consumer campaign information during service business processes

DEALER STOCK FOLLOW-UP

  • Multiple warehouse construction
  • Adress warehouse structure
  • Acceptance of goods
  • Shipping
  • Counting
  • Transfers In-Stock
  • Transfer between storage
  • Free production (product exchange, fair, etc.)
  • Possibility to use barcode strorage

RETAIL PRICE LISTS

  • Multi currency
  • Price follow-up according to the order in the circular structure
  • Integration to Brand Web site and ERP
  • Product-changing price

DEALER EMPLOYEE FOLLOWING

  • Personnel characteristics
  • Personnel definitions

DEALER RETURN PROCESS

  • Refund request
  • Refund confirmation
  • Vendor shipment, dispatch and Invoice transactions
  • Integration to Distributor ERP

PURCHASE ORDER ENTRY and FOLLOW-UP

  • Planned production order
  • Stock order
  • Urgent order
  • Integration with Distributor ERP

DEALER SELLER PROCESSES

  • Retail Sales (Direct sales)
  • Bulk project sales (order based and balanced)
  • Sales to collateral dealers (order-based and balanced)

SEARCHING PRODUCTS ON DEALER NETWORK

  • At the Head Quarter
  • Search Product on the other dealer’s Stock

CALL CENTER

  • Retrieving and chasing of consumer calls

COMMUNICATION ON THE SYSTEM

  • Messages between users and user groups
  • General announcements
  • Announcement of circulars and dealer / user read follow-up
  • Logging of instant messaging between users of an order or users of a product with connected chats and retrospective follow-up

CUSTOMER FOLLOW-UP

  • Parametric customer uniqued structure
  • Defining customer integration rules with different features (customer group, TC Identity, mobile phone, home phone, last name, device serial number, etc.)
  • Discrete, centrally integrated customer tracking on the dealers basis